Friday, August 22, 2008

’Ismah Osman - Total Quality Management in the Small-Medium Enterprises (SMEs) of the Automobile Industry in Klang Valley

’Ismah Osman, Husniyati Ali, Emi Normalina Omar and Anizah Zainuddin (2007) Total Quality Management in the Small-Medium Enterprises (SMEs) of the Automobile Industry in Klang Valley. The 4th SMEs IN A GLOBAL ECONOMY CONFERENCE 2007,9th – 10th July, Shah Alam, Malaysia. [pdf]
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