Syed Omar Sharifuddin bin Syed-Ikhsan and Fytton Rowland (2004)
knowledge management in the public sector, malaysia, questionnaire
Syed-Ikhsan S.O.S, Rowland, F. (2004) Benchmarking knowledge management in a public organisation in Malaysia. Benchmarking: An International Journal, Vol. 11 (3) pp. 238-266.
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